Blog Graphic of the Shopify logo (Green shopping bag with the letter S in the centre) with letters flying around the top of it.

In our last blog, we talked about email workflow sequences for Shopify and E-Commerce stores, specifically with nurturing leads and new customers. In this blog, we continue with that topic and what to do once you’ve converter your lead into a customer,

Here’s a refresher from the last blog :


“As a Shopify store owner, email marketing is one of the best tools on offer to help you retain customers and build relationships with potential clients. When compared to other digital marketing options, you’ll find that it offers the highest ROI and encourages more repeat purchases. The key to a successful email workflow is to find campaigns that work for your audience. Keep reading as we share some of our top email marketing ideas so you can set up email workflow sequences to build your customer base this year.” 

Welcome Emails Workflow

The first template we recommend setting up for email marketing is a welcome email. This is the message a customer will receive when they first sign up for a Shopify store’s mailing list. While you might have a template already for customers who’ve purchased from your store, you also need another one for those who have yet to convert to paying customers. Welcome emails have a higher open rate than standard promotional emails, so it’s a great time to convert customers who weren’t quite ready to invest in your products or services. A welcome email should start with a warm welcome to your new subscribers before offering a discount or incentive to purchase. Use this email to set clear expectations with your customers and encourage them to connect with you on Facebook or Instagram for more information about your Shopify store.

An Abandoned Cart Email Workflow

Customers who’ve abandoned their shopping cart were so close to purchasing from your store, so you just need to give them that final push to secure their business. Email marketing of this type should take on a series of emails, which help to push towards securing their business within a few days. The first email should come one day after the abandoned cart, and it needs to remind them of the products they left behind. Another day later, you’ll send an email that strives to overcome any objections they have. You can offer a FAQ section about the product or service or share product benefits.

Finally, 72 hours later, it’s time to offer them a discount or final incentive to purchase. Find a way to offer this discount without heavily impacting your profit margins. This three-part series is something you should have set up straight away as a new business owner and will help to convert customers who need that little extra push to part with their hard-earned cash.

Repeat Customer Emails Workflow

Repeat customers are just as important as new customers for your email marketing efforts. They make up roughly 25% of most company’s revenue, so don’t overlook building your relationship with these loyal customers. You need to treat them differently from your new customers so that they choose to return to your business over and over again in the future. A few ways to do this include checking in a couple of days after their purchase has arrived. You could also use this as a time to get their feedback or a review of your site. Following that, you’ll want to offer them customized recommendations based on their last purchase. You don’t necessarily need to rely on promo codes with these customers, as this will offer them great value and make shopping easier than before.

There are so many different ways to use email marketing as a Shopify store owner. By using a combination of the email workflow sequences we shared here today, you’ll find that you not only retain existing customers but also convert new customers to paying ones. We highly recommend creating templates that you can use over and over again so you don’t spend hours sending emails. You’ll quickly see a huge improvement to your sales when you apply all of these techniques this year, helping your Shopify store to have its best year yet in 2022. Seems like too much? Contact us today and we can help you set up your next email campaign! 

Blog Graphic of the Shopify logo (Green shopping bag with the letter S in the centre) with letters flying around the top of it.

As a Shopify store owner, email marketing is one of the best tools on offer to help you retain customers and build relationships with potential clients. When compared to other digital marketing options, you’ll find that it offers the highest ROI and encourages more repeat purchases. The key to a successful email workflow is to find campaigns that work for your audience. Keep reading as we share some of our top email marketing ideas so you can set up email workflow sequences to build your customer base this year.

A Lead Nurturing Series (An Email Workflow Sequence)

Lead nurturing is a critical email marketing practice for Shopify store owners. You’ll use this type of email workflow to push your customers through your sales cycle. Only a very small percentage of customers are ready to purchase immediately, but about half of them will buy something in the future. Instead of focusing all of your time and energy on the small group who are ready to part with their money now, you need to nurture the others, so they choose your Shopify store when it’s time to purchase.

A good lead nurturing email series could look like this:

Educate your subscribers

The first email in the series can offer more information about your industry. For example, if you are a skincare company, consider educating your customers about the top types of products to improve various skin conditions.

Emails-based on-site browsing

Use your Shopify store history to send a final follow-up email that is based on their initial communication with your site.

Introduce your brand

The next email focuses on sharing more about your brand story. You can use this to build your connection with your audience and share why you are a better choice than other companies.

Share stories

Customers are far more likely to buy from a company who they can connect with. Share stories about how your products have changed other people’s lives in the third email in the series.

New Customer Email Workflow

A brand-new customer needs a slightly different approach to guarantee they’ll return to your Shopify store. Start with a welcome email to begin, before checking in a few days later to see how their purchasing process was so far. Two days after the product arrives, you’ll want to check in again and see if it has arrived and if there are any concerns so far. This can then be followed with a feedback or review email a few days after, which can offer valuable feedback for your email marketing team. Following that, it’s time to move on to securing their future custom. A time-sensitive promotion email is the best way forward, which you can send a second reminder of the following day. You’ll need to ensure the promotion is very limited so that they act quickly and return to your company straight away instead of shopping elsewhere.

There are so many different ways to use email marketing as a Shopify store owner. By using a combination of the email workflow sequences we shared here today you can convert new customers to paying ones. We highly recommend creating templates that you can use over and over again so you don’t spend hours sending emails. In our next blog, we will expand more on this topic and how to use email sequences for how to welcome new customers, repeat customers as well as what to do when you have customers who have abandoned cart. With these tips, we hope that you’ll quickly see a huge improvement to your sales when you apply all of these techniques this year, helping your Shopify store to have its best year yet in 2022. Seems like too much? Contact us today and we can help you set up your next email campaign! 

A graphic that has the shopify logo (A green shopping bag with a white S on it) with clouds around the bag. The title reads : "Take your shopify store to the next level: Our top shopify apps for increasing conversions."

As a Shopify store owner, there are many tools out there to help you increase conversions. There’s no denying that competition is stiff online, and the past year has been incredibly challenging for business owners. By using the Shopify apps we share below, you’ll find that you can boost your sales in no time at all.

Privy- Shopify Apps To Send Emails & Messages

Privy is one of the top eCommerce marketing platforms out there for Shopify store owners. It offers you the ability to send emails and SMS messages all from one place. On top of that, you’ll find that it’s a great option for running contests and building your email list. We really appreciate that it offers you the chance to record your Shopify conversions directly related to your Privy efforts. You’ll see your hard work pay off in no time at all.

Zipify

Building an attractive landing page is one of the key ways to convert customers to purchase your products or services. Zipify is a landing page builder which offers you templates that are proven to convert. The team at Zipify uses their own experience growing a successful eCommerce business to create the tools that Shopify owners need to enjoy an easier and more profitable life as a business owner. It’s suitable for first-time store owners and more experienced professionals and will help you to make the most of your Shopify store.

Social Photos – Shopify Apps That Links To Your Instagram

A picture is worth a thousand words. It’s crucial that you update your site and social media accounts with attractive images. Social Photos offers you the chance to curate social media photos of your products. This is particularly useful for apparel and home goods stores. By encouraging your customers to share your photos with this Shopify app, they will help to boost both sales and interest in your business. This app integrates with Instagram, so you can moderate your feed and have full control over your posts and tags.


GroWave

GroWave is one of the most impressive Shopify apps, which provides you with all of the tools you need in one place. It combines reviews, social proof, loyalty and rewards, and a wishlist feature. The loyalty and rewards features are ideal for anyone looking to increase the lifetime value of each customer. You can work to give each of your customers the VIP treatment, which will boost their loyalty to your brand. GroWave also helps you to simplify the buying process by offering you the chance to send personal reminders about sales, price drops, and items running out of stock on your site.

We know that increasing Shopify conversions is one of the biggest challenges for Shopify store owners. By using these Shopify apps, you’ll have all of the features you need to support you on your journey to increasing your conversions over the next few months. If you need help deciding what Shopify Apps to add to your website or need help installing them you can book a call with us here!