Tag Archive for: virtual administrator york region

Whatever-you-do,-make-sure-it-makes-you-Happy-on-limes

Whatever-you-do,-make-sure-it-makes-you-Happy-on-limes

3 Words of Intention for 2016

A small movement has been started by our very own Karen Armstrong of Inside Out in Newmarket and she calls it her Intention Words.  Instead of setting goals or resolutions, she chooses to start the New Year by focusing on 3 Words that will inspire us and help open us up to all that 2016 will bring. From a Social Media Strategist stand-point, this is a unique type of blog post as it shies away from the normal educational purpose of a business blog and instead gives very personal insight into the business owner themselves.  As a solopreneur or small entrepreneur, it can be a great idea to write these personal posts every once in a while for the public to get to know you a little better. Read more

How to respond to negative online reviews - negative google reviews, negative facebook reviews - social media marketing Newmarket

Now, more than ever, the public’s opinions are seen, heard and can spread like wildfire online.  This can be great for positive comments. However, 1 negative review can haunt you and your business if you don’t take care of it right away and in the right way.  I am going to show you the 5 steps to respond to a negative online review.

Almost everyone remembers or has heard about the Tylenol Scandal of 1982.  7 people in Chicago died after taking Tylenol pills laced with cyanide.  It was predicted that this would be the end of Tylenol forever.  However, by putting the concerns of the public ahead of their profit margin, they were actually able to increase their revenue. Read more