Online Presence word cloud concept

How to Get Found Online: Creating an Effective Online Presence

In the second part of my three-part series, How to Get Found Online, we’ll explore how to create an effective online presence.  If you missed my first blog on selecting your target market, you can find it here, as this will be critical to effectively marketing online.  Now that you’ve carefully selected your target market, it’s time to narrow down where to spend your marketing efforts (and budget).  In an ideal world where money is not an issue, you can simply push out your marketing to every single online directory, social media stream, building website upon website and hoping that a member of your target market stumbles upon you.  But, this is not that world, and unfortunately, money is always an issue, especially for small businesses and entrepreneurs.  That is why they need a plan to have their online strategies budget work in the most effective way possible. Read more

How to respond to negative online reviews - negative google reviews, negative facebook reviews - social media marketing Newmarket

Now, more than ever, the public’s opinions are seen, heard and can spread like wildfire online.  This can be great for positive comments. However, 1 negative review can haunt you and your business if you don’t take care of it right away and in the right way.  I am going to show you the 5 steps to respond to a negative online review.

Almost everyone remembers or has heard about the Tylenol Scandal of 1982.  7 people in Chicago died after taking Tylenol pills laced with cyanide.  It was predicted that this would be the end of Tylenol forever.  However, by putting the concerns of the public ahead of their profit margin, they were actually able to increase their revenue. Read more