Tag Archive for: Online Marketing Firm

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How to Respond to a Negative Online Review in 5 Steps

How to respond to negative online reviews - negative google reviews, negative facebook reviews - social media marketing Newmarket

Now, more than ever, the public’s opinions are seen, heard and can spread like wildfire online.  This can be great for positive comments. However, 1 negative review can haunt you and your business if you don’t take care of it right away and in the right way.  I am going to show you the 5 steps to respond to a negative online review.

Almost everyone remembers or has heard about the Tylenol Scandal of 1982.  7 people in Chicago died after taking Tylenol pills laced with cyanide.  It was predicted that this would be the end of Tylenol forever.  However, by putting the concerns of the public ahead of their profit margin, they were actually able to increase their revenue. Read more

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Welcome to Rosewood VA

Rosewood Virtual Agency - Online Marketing Firm Newmarket and Aurora - Social Media Marketing, Web Design, Graphic Design, SEO Services Newmarket

I am very excited to share with you my first blog post as Rosewood VA. I, Deanna Simone, have long thought about starting my own business in Online Strategies, but never did I think that this day would come so soon.

We meet people everyday and some may surprise us with the impact they have on our path in life.  I have been extremely fortunate in having been introduced to Joanne Burgess. Joanne is a Social Media Expert, having her own business in York Region for 25 years. It is now time for Joanne to put her feet up as she will be ending this entrepreneurial chapter of her life on December 31st and starting a new adventure in her well-earned retirement.  Joanne has genially taken me under her wing and entrusted me with some of her vast knowledge of online strategies.  She has also introduced me to several of her clients to whom I promise to uphold the same level of commitment shown by Joanne. Read more

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