Rosewood’s Guide To Influencer Relationships

You probably have found and started a relationship with an influencer for your business’ social media marketing. Maybe you followed our recent advice about the benefits of micro-influencers for small businesses. Like any relationship, those with influencers require maintenance. You want to manage and maintain that relationship properly because influencer marketing is valuable for your business and expanding your reach on social media. At least 61% of people’s trust in a brand grows because of an influencer’s recommendations. That value only increases over time as your partnership with your influencers and their audience strengthens. The more an influencer trusts you, so will their audience. Here’s Rosewood’s guide to influencer relationships to keep that partnership with your influencers strong and productive into the long term.

Communicate regularly

For any relationship to continue and thrive, you need to maintain open communication. This is no less true for the your business’ influencer relationships. Regularly and openly communicate with any of your influencers, so that you both have essential information. If you are sending them products, are launching a new product or service, or have some advice for reaching your own audience, you will want to update them. Maintaining this open line of communication will also allow you to ask questions and receive key information. Similarly, if they have questions about your business and its products, services, or values, answer them promptly. 

Check on what they need

It might not always be clear what an influencer needs from your business for a certain campaign or to create content. Regularly check if there is anything they need. They might require some more information, product details, brand statements, certain products, content materials, etc. They may expect an affiliate code or link to provide their followers. Rosewood’s sites, such as those built on WordPress and Shopify, have plugins that make affiliate programs easy to manage. Inquire with influencers to see what resources they need to produce content that will engage their audience for your business. Asking will help maintain open and constant communication with an influencer so that your partnership can have lasting results.

Clear objectives and strategies

Your business’ objectives and strategies are essential information for influencers to create effective campaigns for your business. Provide them with them this information as they start a campaign or create content in association with your business. If they are providing content about certain products or services, be sure to provide them with any key details you want them to highlight. If there is certain branding information you want emphasized, make that clear to your influencer. Just like you need this information to strategize advertising, so do influencers to create impactful campaigns that benefit your business. Giving them those essentials will prolong successful influencer relationships.

Feedback

It’s useful for influencers to know how effective their campaign or content has been for your business. Provide them with insights about performance. Statistics like number of conversions and how many times their affiliate code or link has been used after a certain series of posts or campaign are informative metrics. Provide feedback for what worked, what did not, and any clarifications. When articulating this information, focus on the results. Celebrate successes and don’t assign blame for any disappointing outcomes. Again, trust they are knowledgeable about their work. Influencers can use good and bad results to improve future campaigns. They just need that information.

Trust their expertise 

Don’t let your communication with an influencer turn into oversight or micromanagement. Trust their expertise and listen to their input. Remember this is a partnership created on their established platform. They’ve built their substantial and engaged following precisely because they understand how to create impactful content. Influencers understand what their audience likes and how it will resonate with them. Their job relies on understanding the intricate and mutable workings of social media. That knowledge is precisely why an influencer relationship and partnership is valuable to your business. When an influencer provides your business with information or their insights, be sure to listen.

Compensation

Influencers will expect compensation. From the start, communicate openly with them how much and what kind of compensation they expect, and you can provide. Some might expect payment, while others may also want to create an affiliate link from which they derive commission. Remember that this aspect of the partnership will develop over time, especially as you start measuring results from each. Make sure to keep compensation an open discussion.

Influencer Marketing Software

When starting your influencer relationships, we recommend contacting and managing them the old-fashioned way. Eventually, you will likely have multiple influencers providing their services for your company and will want to keep track of all of them. Fortunately, there is software that helps you manage your relationships, discover new ones, and manage content. These programs also track important data like budgets, spending, and provide reports and analytics for performance and ROIs. Some of the best include GRIN, LTK Connect, and Influence.co.

It’s a Relationship

Influencers are effective because they play a prominent social role. Agreements with influencers are partnerships and reciprocal relationships. Those take time and clear communication to develop. Keep those channels open and properly manage and maintain these relationships with influencers, benefiting your business in the long run. Need more information about managing relationships with influencers or maybe you are looking to start? Speak with Rosewood’s social media marketing team. They can help you find the right influencers and use their own social media expertise to effectively collaborate with your business’ partnerships. If you haven’t gotten to this point already stay tuned for our upcoming blog on hiring your own influencers.